Oberon Eames
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Making Strides to Improve our Customer Support Services
in Inworld
A group blog by Secondlife in General
This Chat Log says it all
Chat Started: 10-27-2010 23:24:28 GMT
Chat Log:
DavidT OnTyne: Hello. My name is DavidT OnTyne. How may I help you?You: Can you please restart Gowers There is a ghosted avie on the sim
You: The Avi Name is Antigonus Soulstar
You: Hello???
You: this is where the avie is You are at 301110.0, 280319.0, 107.3 in Gowers located at sim20174.agni.lindenlab.com (216.82.26.187:12035)Second Life Server 10.10.18.212360
You: Hello
You: its 1900 at this hello
You: 1907 at this hello
You: 1914 at this Are you there
You: 1943 still waiting hello
You: 2008 still waiting
You: I am so happy that I spen 750 United States Dollors a month in SL and get no service ladeda
You: 2023 now
You: Thanks for your non existant help
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Making Strides to Improve our Customer Support Services
in Inworld
A group blog by Secondlife in General
I certainly hope that this means that For the over 700 USD that I spend per month I may again talk directly to the lindens. when I have an issue rather than wait for over 2 hours and more than 6 attempts at getting issues resolved only to have the very nice and polite go betweens relay my requests to the sequested Lindens its almost like they are happy to get my money but then I suspect it is easier to get an audience with the President than to speak directly to a linden. (flame off). I truly enjoy SL but there are times I wish there was an alternative that I could switch to. but there is not. I completly understand the complexities of the entire server farms and DB systems and I know that LL is doing thier best with what they have. I just want to be able to speak with them DIRECTLY and not through a third party. I really do not think that is to much to ask for.
[YAY] Making existing help pages easier to find?
in Tips and Tricks
A group blog by Secondlife in General
Posted