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If you have a free account its being shut down by a simulator issue. Even the free accounts buy $L.


Jamie Ashland
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So, I'm not as Important as those who buy 9 dollar a month accounts, but its okay for me to buy 90 to 60 dollars worth of linden. I'm not just as important as the orthers. Even though I chose to spend more on linden.Thats rich.

 

Our records show that your Second Life account has a Basic (free) membership. Basic members have many Support options open to them (you can file cases about most account issues, billing issues, marketplace issues, and some technical issues), but it seems like your issue in this case is not one that is supported for Basic members:
http://wiki.secondlife.com/wiki/Support_Tickets_Types
In particular, here is a link that may assist with your issue:http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109
If you have a problem or question not covered by these issue Types, you may be able to find answers at our Self-Help support portal. Here are some options for you:
*Second Life 24/7 Billing Line:  https://support.secondlife.com/billing-support/
*Second Life Answers: https://blogs.secondlife.com/community/answers
*Second Life Knowledge Base Wiki: http://wiki.secondlife.com/wiki/Main_Page
*Second Life Bug Tracker: http://jira.secondlife.com (and a quick tutorial: http://vimeo.com/14643240)
If this still does not solve your problem, and you would like extended support options (like live chat help and expanded support case Types), you can upgrade your membership to Premium here: http://secondlife.com/my/account/membership.php. Remember that you must have a valid form of billing (PayPal or credit/debit card) on file, and that you will be charged immediately for the full amount of the membership.
Regards,
JenniferB Scout Linden Lab Support
http://blogs.secondlife.com/community/community/blog/2010/10/07/making-strides-to-improve-our-customer-support-services
To reply to this case, either Reply to this email, or visit : https://secondlife.com/my/support/?caseID=01367986
(To view the Case online, you will need to log into Secondlife.com with this Avatar

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