Having log in problems

[kwajkid]

This doesn't happen all the time, but most of the time.  When I try to log in, I get  "requesting region capabilities", it request 3 times and then I get logged in.  But when this happens, I cannot teleport anywhere, the program will crash when I try.

[LoveAngeL Lyre]

Hello kwajkid and welcome to SL Forums. We have currently issues in world with Inventory database maintenance and maybe your problem is relative. Please see: http://status.secondlifegrid.net/ Try to log in a different region like Smith, Exeuxoa or Anzere and if it is no possible make some patience and watch this space for updates.

[valerie Inshan]

I get this message when I am travelling and using poor Internet connections. Unplug from the power your router and plug it back. Then connect to the web to refresh your IP, see if it helps. But it sounds like you are having an unstable connection. You should contact your ISP and have them ckeck your line.

Please note that using the official LL V3 viewer or the latest Firestorm is very demanding from your bandwidth. You may want to give a try to Phoenix and see if you get better performances.

http://www.phoenixviewer.com/downloads.php

[Luc Starsider]

If it happens frequently, I agree with Val. The connection is a very likely cause of your issue. You can test your connection by running the test at http://www.pingtest.net/ to see the quality of your connection. If you are on a wireless connection, you should try to connect using a cable to see if this helps.

- Luc -

[Riann Firehawk]

While this is an old question, I am recently experiencing the same thing. I am testing my internet and it seems to be fine, I have the latest version of my viewer and yet I am getting the same requesting region capabilities message and an eventual time out. Pretty much the only thing I know for certain is it is my firewall for my wifi router. I had to practically turn it off to allow the connection.

[valerie Inshan]

Did I read wifi router? SL gets more demanding as newest versions are released and wifi is very probably the cause for your issues (wireless was never recommended for SL anyway). Use a wired connection such as an ethernet cable. It might very well solve your problems immediately.