I cant get items sent as gifts and cant buy from marketplace myself,,,,Why?

[Luvinus Moonwinder]

I have my main alt buying thinmgs for me and on the avatar I am not getting the things I paid fopr, frommy alt and this avatar cant shop as a problen screen keeps comming up,,,is there a problem I dont know about?

[Irene Muni]

Readthe official Knowledge Base about Unreceived items shopping in the Marketplace:

 

Unreceived items

Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s).

Slow deliveries may currently be more noticeable because you now have a cart to which you can add multiple items. (This wasn't the case with the old Xstreet, which closed for purchases in October 2010.) Unfortunately, we can only send so many items at a time.

Note: There are several interrelated causes that slow down delivery. We are hard at work on creating a faster and more reliable Marketplace system that will soon make Magic Boxes obsolete.

[LoveAngeL Lyre]

Hell Luvinus. You are not the only who reports here problems with Marketplace. Many residents reported delivery failures especially while they were offline. However if the problem is general and you can never buy stuff from Marketplace i think is good to submit a ticket --> Marketplace --> General Marketplace Issues. Report the message there, include the error message you get and wait for a reply.