Mickey Vandeverre Posted November 10, 2011 Share Posted November 10, 2011 Very pleased with @SupportLinden on twitter response to a current dilemma. Of course, it would be nice to somehow manage to convert or twist or manipulate every glitch into a "merchant" issue and get Aplus attention from Dakota (which yes, I've tried twisting) - but not every issue can be sent there!I think it's very good move to have that presence on twitter and to have someone with people skills to respond effectively (even to the disgruntled!) Way to go! Link to comment Share on other sites More sharing options...
Chelsea Malibu Posted November 10, 2011 Share Posted November 10, 2011 If you are referring to the Marketplace Delivery issues, why are they not posting anything here? Link to comment Share on other sites More sharing options...
Mickey Vandeverre Posted November 10, 2011 Author Share Posted November 10, 2011 No, it was a personal glitch (I know one other person is having it, maybe others) on your name not showing up in the creator field on product. It's not solved, and sounds like it might not be able to - but that's all I needed to know, after lack of responses and closing tickets. I was very peeved about tickets being closed quickly before being able to respond with the information they requested, and now understand that is automated. Important thing is - that someone has that presence to explain and get someone into contact with proper channels - in order to keep the "peeved" moods to a minimum Link to comment Share on other sites More sharing options...
Chelsea Malibu Posted November 10, 2011 Share Posted November 10, 2011 ahh, now i get you. I too was impressed with the speed of the responses but didn't know what you where referring to. Link to comment Share on other sites More sharing options...
Josh Susanto Posted November 10, 2011 Share Posted November 10, 2011 >If you are referring to the Marketplace Delivery issues, why are they not posting anything here? I think that might defeat the whole purpose of later trying to deny the existence of the problem when other people try to mention it here and get their posts immediately deleted. Link to comment Share on other sites More sharing options...
Chelsea Malibu Posted November 10, 2011 Share Posted November 10, 2011 LOL @ Josh Link to comment Share on other sites More sharing options...
JoJo Aurelia Posted November 11, 2011 Share Posted November 11, 2011 Delivery Issues Fix I just posted a simple fix to delivery failures. I'm not sure why Linden keeps this a secret. If you ask for help on deliveries, they sure don't give this one. I got this from another merchant a long, long time ago. It works. Link to comment Share on other sites More sharing options...
Josh Susanto Posted November 11, 2011 Share Posted November 11, 2011 Thanks. For one thing, it would require the huge effort of actually editing a web page, which they apparently already are unable to devote to fixing the instructions about in which order to delist and delete items. Link to comment Share on other sites More sharing options...
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