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Kudos to SupportLinden!


Mickey Vandeverre
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Very pleased with @SupportLinden on twitter response to a current dilemma. 

Of course, it would be nice to somehow manage to convert or twist or manipulate every glitch into a "merchant" issue and get Aplus attention from Dakota (which yes, I've tried twisting) - but not every issue can be sent there!

I think it's very good move to have that presence on twitter and to have someone with people skills to respond effectively (even to the disgruntled!)

 Way to go!

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No, it was a personal glitch (I know one other person is having it, maybe others) on your name not showing up in the creator field on product.

It's not solved, and sounds like it might not be able to - but that's all I needed to know, after lack of responses and closing tickets.  I was very peeved about tickets being closed quickly before being able to respond with the information they requested, and now understand that is automated.

Important thing is - that someone has that presence to explain and get someone into contact with proper channels - in order to keep the "peeved" moods to a minimum :)

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