Beta Viewer 3.2.0 Crashes on Startup

[Keli Kyrie]

There is a new Beta Release out tonight (3.2) but it seems I can not use it. It won't even finish opening before the crash log pops up. Anyone else have problems with it?

[Ann Otoole]

try setting graphics to low.

[Nyree Rain]

Same thing happened to me.  Crashed during set up.

 

[Keli Kyrie]

Ann you can't it won't even get that far. I created a bug report: https://jira.secondlife.com/browse/VWR-27242

eta: you don't even get to the login screen. You click to open program and it crashes.

[Penalver Macpherson]

I am beta-testing for mac, and have same problems.  Also, I hate the bar on the bottom.  I fight in SL, and dont need those "easy" buttons mucking up my view during raids.  I liked having all on the right side, now its all on the left.  Sigh.  Go back to last version please, that was great.

[SappaDallagio]

Penalver, I also use beta viewer 3.2.0 on a Mac but I've not yet had a problem crashing when starting it up. However, I don't doubt what you are saying as, the first time I started the beta viewer up, it was taking way too long to start so I just did a Force Quit.

I then when into my ~/Library/Application Support/ and ~/Library/Caches folders and completely deleted the SecondLife folder from both locations. Yes, this killed the preference settings, logs, and all of the various goodies that I had built up while using a previous viewer but it gave me a clean slate to start using the beta.

Once I did all of that, the beta viewer started up immediately and I've not had a problem since. Actually, in retrospect, it was a good idea to start from a clean slate as some of the preferences seems to have changed between 3.1 and 3.2. This is not without precedent; Phoenix tells its users to do a clean slate install between each release of their Firestorm viewer as things change between releases. If you don't want to trash all the old recorded conversations and/or logs, simply move them to another location that's not within the two hierarchies I mentioned above.

With regards to the buttons along the bottom... they are easily changed, which makes the 3.2 user interface a dream (as compared to 3.1 or earlier). Up under the Me menu, there is an option called Toobars...; click on that. The dialog box that pops up allows you to add to or take away from your HUD whatever buttons you'd like. You'll also notice that the areas along the edge of the screen turn blue, indicating that they are possible places for you to move buttons to your liking. By default the viewer ships with buttons along the left and bottom sides. Don't like it, move them off to the right. Works just like how I've seen non-Unity Linux and Mac OS X Dock positioning works.

Have fun.

[LoveAngeL Lyre]

Hello Keli. Several others reported the same issue and also crashes after TP's. There is no the only problem. Have a look here.

[Lutt Macpherson]

Keli, I had the same problem.
What's more, although my machine configuration is good, I had problems with crash logger in teleport did not reach the targets.
was complicated, I recommend that you clean the cache, rather than the root folder else or work, left waitingfor these bugs are resolved soon by LL. :matte-motes-smile: