Purchasing Lindens.

[Twista Tibbett]

At the moment, every time I try to purchase Lindens on my account, the transaction fails. Why ? There is no prpblem with my credit card.

 

[Peggy Paperdoll]

There are a couple ways to purchase lindens.  In-world and through your dashboard.  If one way doesn't work (such as the in-world method which is prone to grid issues) then try the other way.  Everything is predicated on a valid and current payment method on file with LL.

[LoveAngeL Lyre]

Hello Twista and welcome to SL Forums. Not sure. Here you can see some causes for a CC's failure:

• The credit card number was entered incorrectly.
• The billing address was not entered or was entered incorrectly. It should be the same address that appears on your bill.
• The name on the card was not entered or was not entered as it appears on the card.
• The credit card is not in the list of accepted payment methods (we currently accept Visa, MasterCard, American Express, JCB, Discover, or PayPal).
• The CVV (3 digits on the back, or 4 digits on the front for AmEx) was not entered or was entered incorrectly.
• The card is expired, or the expiration date was entered incorrectly.
• There are no funds available on the credit card to validate it. We send a US$1.00 authorization to ensure that a credit card is valid. This is not a billing, but the card must have at least US$1.00 available on it to pass validation.
• Your monthly payment limit is reached, and/or your bank is not authorizing any more transactions.
• The issuing bank has not pre-approved transactions with Linden Research, Inc. Contact the issuing bank to resolve the problem.
• If you are outside the US, your card may not be set up for international/overseas transactions (this is very common with Visa Electron).

If none of the above applies to you, contact your credit card provider to determine the cause.

You can also call LL's billing team directly using the phone numbers on the Billing Support page.

Alternatively if you urgently need to buy lindens you can use one of the acceptable Third-Party Exchanges:

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Linden_Dollar_Marketplace

Good luck.