I can't log in for months!!!!!

[Louis Cheren]

Helpppp....I cant log in for months (more than 1 year)

everytime I tried to log in, it said "We're having trouble connecting. There maybe a problem with your internet connection or the second life grid" I tried to teleport to other places, tried in other times (almost 1 year now), it always failed to log in. The internet connection is fine, I tried with other SL Viewer but I still couldn't log in.

Please help...

Thanks!

[valerie Inshan]

Could you please post your computer specifications?

[Louis Cheren]

it is laptop, intel core duo, windows 7, RAM 2 GB, 32-bit operating system, and I'm using wire internet....

I tried to use SL 1.23; but still failed...

[valerie Inshan]

Thanks. See these links about Windows 7:

 

http://wiki.secondlife.com/wiki/Windows_7_support

 

You may clear all your viewers caches, delete the viewers from your program files and do a clean reinstall:

 

http://wiki.secondlife.com/wiki/Clearing_the_cache

http://wiki.phoenixviewer.com/doku.php?id=clean_reinstall

[Jacki Silverfall]

Have you tried other viewers? Phoenixviewer.com. Imprudence any other 3rd party viewers?

http://wiki.secondlife.com/wiki/Third-party_viewers

Restarting router and modem?

[Faubio Alter]

In this order. Try the connection again after each step.................

Make sure your Ethernet adapted driver is up to date.

For wired connections for modems only: Disconnect all wires concerning your connection, wait 30 seconds then plug them back in again, including the modem and transformer. Wires should snugly fit into ports. These instructions do not apply to routers.

For wireless connections and routers: Reset your system clock. see "help and support" in Windows for directions.

With third party viewers open the statistics bar (view > statistics bar) and the network preferences (edit > preferences > network > maximum bandwidth slider) TP to a SIM while the SIM is rezzing set the bandwidth slide bar for the  maximum kbps you can achieve in the statistics bar. This location should be near the maximum speed of your ISP service. This does not apply to the SL viewer 2

You can check your connection speed here:

http://www.speedtest.net/

[i am not affiliated with this service in anyway other then I use it.]


If your looses connectivity contact your ISP and complain. Expect a broken connection when connected to the Internet.  SL should run continuously, SL is streaming.


Note to advanced users: Use a hard wired 10/100/1000 Ethernet adapter, if possible. A wired connection is more reliable then a wireless one, switch to a wired connection if possible.

If possible use a wired not a wireless connection for SL.

Use these suggestions at your own risk.