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  • 2 years later...

Most probably you won't get a reply from followmeimthe Piedpiper as they did the "general clearout and re-load" over two years ago. What was done, here is my guess (no guarantee given that this the right guess, but it most probably is not far from the actual fact):

• Uninstall the viewer
• After that clear manually all traces left of that viewer from the computer
  -- settings
  -- cache
• Re-install the viewer

 

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