Alrien Posted August 29, 2011 Share Posted August 29, 2011 This morning, my SL login decided to fail on my main character. Alrien Resident Login Failed. Unable to connect to a simulator. Nothing else is broken anywhere and I have not received any emails from LL. Any ideas? Link to comment Share on other sites More sharing options...
Ima Rang Posted August 29, 2011 Share Posted August 29, 2011 Alrien wrote: This morning, my SL login decided to fail on my main character. Alrien Resident Login Failed. Unable to connect to a simulator. Nothing else is broken anywhere and I have not received any emails from LL. Any ideas? Clear cache and reset router/modem(cable). That works for me...sometimes. Link to comment Share on other sites More sharing options...
Alrien Posted August 29, 2011 Author Share Posted August 29, 2011 Didn't think to reboot the router. Will try that. Thankyou for the speedy help attempt, regardless of success or no. brb fingers crossed! Did not work. Anyone else have any ideas? Link to comment Share on other sites More sharing options...
Chelsea Malibu Posted August 29, 2011 Share Posted August 29, 2011 I'm sure you've already checked to see if you connected to the internet and that you have done the usually diagnostics. Check to make sure the clock/calendar on your PC is the correct time. I know this sounds weird but it has been an issue for me in the past especially from Lap Tops when the time tends to go off after long periods of no use. Link to comment Share on other sites More sharing options...
Ima Rang Posted August 29, 2011 Share Posted August 29, 2011 Ima Rang wrote: Alrien wrote: This morning, my SL login decided to fail on my main character. Alrien Resident Login Failed. Unable to connect to a simulator. Nothing else is broken anywhere and I have not received any emails from LL. Any ideas? Clear cache and reset router/modem(cable). That works for me...sometimes. Since you specified this as an issue with your main character, is it safe to assume that you are not having the same difficulty with logging an alt? Link to comment Share on other sites More sharing options...
Alrien Posted August 29, 2011 Author Share Posted August 29, 2011 setting up NTP now. ... and ... Didin't help. It was something I had to do though anyway. Link to comment Share on other sites More sharing options...
Alrien Posted August 29, 2011 Author Share Posted August 29, 2011 Correct. All is good, except logging in on that char. Link to comment Share on other sites More sharing options...
Ima Rang Posted August 29, 2011 Share Posted August 29, 2011 Alrien wrote: Correct. All is good, except logging in on that char. If you alt is friended to your main, you should be able to tell if maybe your main is ghosted inworld. If that is not the case, have you tried turning off your firewall and logging? Did you also ensure you have the viewer pointing to the Second Life grid? Link to comment Share on other sites More sharing options...
Alrien Posted August 29, 2011 Author Share Posted August 29, 2011 Char is not ghosted. Using Linux. All situations are nominal, my side. Link to comment Share on other sites More sharing options...
Ima Rang Posted August 29, 2011 Share Posted August 29, 2011 Alrien wrote: Char is not ghosted. Using Linux. All situations are nominal, my side. Try another viewer? Link to comment Share on other sites More sharing options...
Alrien Posted August 29, 2011 Author Share Posted August 29, 2011 Hippo and Phoenix: Same results. Old alt works fine. Main alt 'Can not connect to a simulator.' Link to comment Share on other sites More sharing options...
Ima Rang Posted August 29, 2011 Share Posted August 29, 2011 I'm fresh out of ideas... Here is a link to someone else that had a similar problem... http://community.secondlife.com/t5/Technical/can-not-login-unable-to-connect-to-simulator/qaq-p/888869 Link to comment Share on other sites More sharing options...
Alrien Posted August 29, 2011 Author Share Posted August 29, 2011 Thankyou for trying. Link to comment Share on other sites More sharing options...
Dresden Ceriano Posted August 29, 2011 Share Posted August 29, 2011 Hmm... try logging into another location such as Pooley. And if that doesn't work... Do you remember what group tag you were wearing? There's been an issue with invalid characters in groups tags that causes log in failure (link). If you are a premium member you should be able to have that fixed through Live Chat, if not, you might have to just put in a support ticket and wait. But, if you were wearing a tag for a group where in your alt has the ability, you may be able to use your alt to delete the roll with the tag you were wearing. It might work. Hope this helps ...Dres Link to comment Share on other sites More sharing options...
Alrien Posted August 29, 2011 Author Share Posted August 29, 2011 Great. So I have to wait for LL to help me? Link to comment Share on other sites More sharing options...
Dresden Ceriano Posted August 29, 2011 Share Posted August 29, 2011 Well, that depends on whether or not that's the problem... did you try signing into another location? I had another thought about what you could try to do to resolve it yourself... I know it sounds crazy, but it might just work. If, by chance, you remember what group tag you were wearing, you might be able to contact the group owner with your alt and have them either change the tag or kick your main out of the group for the time being. What's ridiculous is that this has been a known issue for months and months, and nothing seems to being done about it. Guess it isn't important enough to waist the manpower to fix it... that is, of course, unless you're the one going through it. I wish you luck ...Dres Link to comment Share on other sites More sharing options...
Alrien Posted August 30, 2011 Author Share Posted August 30, 2011 Could I please have LL's assistance, fixing this issue? Link to comment Share on other sites More sharing options...
Renee Galicia Posted August 31, 2011 Share Posted August 31, 2011 I have that same problem last week. It only occur on a particular account. Although it says unable to login, it did login because when I login with another account, I can see that problematic account inworld and in the process of logout. The problem is on the viewer. I change to Firestorm and was able to login without delay. Hope this will help Link to comment Share on other sites More sharing options...
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