Hardhat Edwardstone Posted August 21, 2011 Share Posted August 21, 2011 can i delete old tickets out of my ticket history in my account? can i delete attachments to old tickets? Link to comment Share on other sites More sharing options...
0 Glove Ewing Posted August 21, 2011 Share Posted August 21, 2011 From my knowledge,old tickets cannot be deleted. It doesn't really matter anyway. Link to comment Share on other sites More sharing options...
0 Nyll Bergbahn Posted August 21, 2011 Share Posted August 21, 2011 You can close a case but not delete it. Click your ticket number then scroll to the bottom of the detailed page that opens and click the Close Case button. I'm not sure what happens if you click the Reset Files button but assume it has something to do with attachments. Link to comment Share on other sites More sharing options...
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Hardhat Edwardstone
can i delete old tickets out of my ticket history in my account? can i delete attachments to old tickets?
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