where is my purchase?

[Chantalita]

My order history August 12, 2011

• Order #1278427347
• Order Status: Delivered
• Total items: 10
• Order Total: L$110
• Recipients: Chantalita

but until I write this, I never receive. Please help me..

[Sylvia Tamalyn]

The residents who post here can't actually help deliver your purchase to you. What you need to do is send a notecard to the seller with this transaction history, and ask them to redeliver. Or you can go to their store in world to see if they have a redelivery terminal. 

[valerie Inshan]

Obviously, you filled your cart at its maximum. This causes many delivery failures. Never fill your cart. Buy one by one or two items at the same time and try to be inworld at the moment they are delivered.

Now you will have to copy/paste your transaction number and details for each item and contact each seller, either via a note card or an IM (check the merchant's profile to see what they prefer). Explain there was delivery failures and ask politely for redelivery.

Also make sure you click on the "accept" buttton when the items are delivered. You can easily get confused among the many notes, group notices or inventory offers that pop up on your screen. Hence my advice to buy one or two item at a time.

EDIT: Seeing that you paid 110 L for 10 items, I assume there were freebies in here. You may not want to bother asking for redelivery for freebies, but rather go back on the marketplace to buy them again.

[clyde725]

where is my purchase i bought items on Feb 14th