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i want my money back


laurajeanbowman
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Don't know that you'll get your money back... Suppose you could call Billing, but I wouldn't hold my breath if I were you. In the meantime, you should downgrade your account to Basic.

 

To downgrade your premium or Concierge account to basic, follow these steps:

  1. Log into the Second Life website.
  2. Click Change Membership Plan.
  3. Select  Basic Account.
  4. Click Save Changes.
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Warning: If you downgrade to a basic account, you will lose all the land you own, and you will no longer have access to your weekly Linden dollar stipend or live chat support.

Make sure to sell all your land before you downgrade!

You may also wish to check your group land contributions and make arrangements to keep your group's land holdings in good standing.



 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Portugal: 800.814.450
  • Spain: 800.300.560
  • UK: 0800.048.4646
  • Support is in English Only
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