Items bought through marketplace don't show in history, but money deducted

[MadamePuqe]

Hi all!

 

I'm having a bit of an issue and was wondering if anyone has been experiencing the same today or recently? As the title suggests, I have purchased a few items from marketplace ranging between 1 and 100 L$. The money has been deducted, it also appears in transaction history, but it wont show on order history or even if i go to my account >shop>shopping history (same page i guess but the latter redirects me immidiatelly to marketplace)

Any advice would be much appreciated.

Edited February 19, 2023 by MadamePuqe
mistake

[Khadijah Starchild]

yeah i just got bit by this. hopefully i will get a refund. right now i'm out L$2350

[MadamePuqe]

I'm guessing Marketplace servers are down or some sort?

[Khadijah Starchild]

a friend said could just be delayed. But I didn't see an item i needed in my inventory or history so i thought i ditzed out and didn't hit submit, but really i paid for it twice, and didn't receive it yet. 

[Rowan Amore]

12 minutes ago, MadamePuqe said:

Hi all!

 

I'm having a bit of an issue and was wondering if anyone has been experiencing the same today or recently? As the title suggests, I have purchased a few items from marketplace ranging between 1 and 100 L$. The money has been deducted, it also appears in transaction history, but it wont show on order history or even if i go to my account >shop>shopping history (same page i guess but the latter redirects me immidiatelly to marketplace)

Any advice would be much appreciated.

You're not alone...

 

[MadamePuqe]

Must be some sort of outage, since i tried buying 1L$ items from several sellers, just to test it and those have failed to arrive or show up on purchase history as well.

Phew, as bad as it sounds I'm glad i'm not alone in this, meaning this is a global issue.

[Khadijah Starchild]

yes. but not mentioned on status page. it's quite early in SF though

[MadamePuqe]

Let me/us know if you get it resolved!

[Roxanne Pawpad]

Same with me, didn't get some demos and then made a 1990L purchase, money gone but no delivery.

[Rowan Amore]

https://status.secondlifegrid.net/incidents/j625bsyb2r3w

[MadamePuqe]

5 minutes ago, Rowan Amore said:

https://status.secondlifegrid.net/incidents/j625bsyb2r3w

Thank you!

[MadamePuqe]

Looks like it's resolved. Items I purchased slowly appearing in my inventory. Hooray!