Problem with IM's

[littlepinkpie]

Hello all,

a friend of mine who is new has a problem with IM's.

When someone (not in her friendlist) sends her an im she doesn't receive it but only if she restarts her viewer (firestorm)

Is it a setting or something else?

Thank you.

PS If this section isn't the right to ask, my apologies and please move it to the appropriate one.

[Annalise Evergarden]

It might be a setting, I think it's under privacy for IM related things.  If I was home right now I'd be able to double check, if I can tonight I will and edit this post.

There should be an option of "only friends can im you" or something along those lines.

If not, maybe she needs to do a clean reinstall of it.

[littlepinkpie]

4 minutes ago, Mortified Wanderer said:

It might be a setting, I think it's under privacy for IM related things.  If I was home right now I'd be able to double check, if I can tonight I will and edit this post.

There should be an option of "only friends can im you" or something along those lines.

If not, maybe she needs to do a clean reinstall of it.

I was thinking about "only friends can im you" as well, but seems I can't find it in the settings

[littlepinkpie]

Ok I found it under Privacy->General 3rd checkbox.

Case closed

Thank you Wanderer.