Ticket History Attachments

[Ryuji Enyo]

Hello

 

I reopened a case today,and added attachments to the case. but I cant see them. Is there a way to see them? How di I know if the attachments are uploaded,because its really important.

I hope someone can help me.(begs)

 

Thank you,

[Peewee Musytari]

I don`t think I ever attached anything to one so I can`t tell if they show up anywhere on the Ticket history. When you did the upload did it say it was successful? If so I would assume that it worked, but if you are really worried about it, go to your ticket history and it has an "upload again" button. It won`t do any harm to have them there twice, better than not at all.