I keep Crashing

[KellyBaby214]

Hello, This is all new to me and i am not tech savvy, however i reached out to the tech support of my internet provider... and they told me that i am supposed to look for "PORT FORWARDING"  so that they can reopen the ports on my router or whatever so i can get back into the game.. I had explained to them that i can log on for a little bit and then i crash after 3 minutes.. however when i used my MOBILE HOTSPOT i got on with NO issues at all.. so if anyone could please help me i would greatly appreciate it. 

 

[Odaks]

I see you've posted this in the Server topic too. This is the better place for this query - the Server topic should be reserved for server matters only, i.e. stuff at Linden Lab's side of things.

I reproduce my reply here. Hopefully we can keep it here now.

 

Help us out by copy/pasting all the information shown in your viewer's top bar - Help -> About Firestorm (or whatever viewer it is) - Info tab, back into a posting here.

(There should be something similar in all the different viewers.)

Something in that heap of information might just point to a problem. Its a good start, whatever!

Edited 18 minutes ago by Odaks