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Why won't my billing info go through?


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The billing system has had all sorts of problems lately, especially if you are outside of the US. Some things like Paypal are also not accepted as a payment method for some people. Make a free call to the billing number and see if they can figure out whats wrong in your case.

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

If none of those numbers are in your Country you can email to: support@payments.secondlife.com

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The billing system has had all sorts of problems lately, especially if you are outside of the US. Some things like Paypal are also not accepted as a payment method for some people. Make a free call to the billing number and see if they can figure out whats wrong in your case.

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

If none of those numbers are in your Country you can email to: support@payments.secondlife.com

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Share on other sites

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