Adult Rating not working

[jda11011]

I put in my credit card info one week ago and I can't get adult rated things. When I go to preferences, it only gives me the choice of being general or general and moderate, not adult. Please help!

[Peewee Musytari]

You can`t change your preferences because your profile still says "no payment info on file". Looks like something didn`t work properly.

On the left of your dashboard in the Account section, check the Billing Information page to see if it says you have credit card info on file, it should be in quite large text across the page. If it does, call the free billing number to ask why its not showing up correctly inworld. They may send you to submit a ticket, but sometimes you get lucky and someone helpful answers the call.

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
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* Support is in English Only

If none of those numbers are in your Country you can email to: support@payments.secondlife.com