the problem with the account

[Aleksard]

The problem is the following, yesterday we were at the club, and my friend suddenly had a flight, then lost access to the account when you try to change the password, the mail does not come support, too, does not answer the whole day what to do please tell me  
PS very alarming disregard Linden Lab person more than 2 years account and they have nothing they do not want to do

[Coffee Pancake]

File a support ticket. This forum is resident to resident, we are unable to actually do anything regarding someones account.

[Aleksard]

problem solved password reset came to the post office is not clear why 2 days did not come the letter