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The latest viewer downloaded. Log in and rectangle blocks screen. Can't do anything


Molokai Sharkfin
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The very latest beta on the download page is v. 2.6.5.xxxxxxxxx. Try that and see if it is any better.

Try clearing cache from outside the viewer. Instructions here.

Also, I had an issue a few versions ago where I had to remove all avatar specific folders and files and all preferences for the viewer before it let me log in without crashing. You could try this, but the location of the various files and folders vary depending on your OS. I think you can track them down by checking this page for location information.

- Luc -

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The very latest beta on the download page is v. 2.6.5.xxxxxxxxx. Try that and see if it is any better.

Try clearing cache from outside the viewer. Instructions here.

Also, I had an issue a few versions ago where I had to remove all avatar specific folders and files and all preferences for the viewer before it let me log in without crashing. You could try this, but the location of the various files and folders vary depending on your OS. I think you can track them down by checking this page for location information.

- Luc -

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