No picture in IM Like there is no profile pictue

[RobbieMcDinkle]

No picture in IM Like there is no profile pictue, But there is, it just will not show in IM Near By Chat Window, Why?

How do I get picture to show in IM and Near by Chat Window

[Nalates Urriah]

The system on the Lab's side handles the supply of those images. There is nothing for you to do to control the creation of the images. Add a Profile Picture and you have done all you can do.

That you are not seeing the picture in chat & IM indicates a problem likely on your side. But...

Ask a friend if they are seeing an image of you in chat. If so, it is on your side. If not, it may be on the Lab's side.

Since you have a low post count, we assume you are using the Linden made SL Viewer. When asking a tech question include the info from your viewer's HELP->ABOUT... Otherwise, we are answering based on our assumptions.

Basic troubleshooting in SL uses two different viewers. Usually; the Linden Viewer and Firestorm viewer. The Linden viewer is the cutting edge but basic viewer. Firestorm lags a bit but is the feature rich power user viewer. Others are in the Third Party Viewer List. 

To get help from Linden Lab you MUST use the Linden made viewer. Helpers here use a mix of viewer brands.

I suggest you try a second viewer and see if you have the same problem. This will suggest whether the problem is viewer, computer, or server related.

You may also want to change you Profile Picture. See if something went sideways when yuo uploaded it. 

Also, you don't say if it ever worked or has never worked...

The SL system is amazing complex. To figure out where a problem is we need lots of information about your computer, viewer, and the problem.

Good luck.

[Whirly Fizzle]

It's a bug.

Details: https://jira.secondlife.com/browse/BUG-41015

There is a workaround in the comments on the above JIRA issue.