When I try to login I get an error saying Second life cannot be accessed from this computer?

[Lillee Tatham]

When I try to login I get an error saying Second life cannot be accessed from this computer? I went to relog last night and tried to log back in and got this error message. I am still getting it today. PLEASE help.

[Peewee Musytari]

Several people have had the same problem today Lillee, one got an email response from LL saying that it is a bug and they are trying to fix it.

You can try emailing support@secondlife.com yourself to see if you get a different reply or just wait for them to hammer out the bug.

[Lillee Tatham]

Thank u so much for answering so quickly! I am inpatient so I will probably try to email them as well hehe! Thanks again

[Peewee Musytari]

You`re very welcome & I would too...I would probably also bug LiveChat & call the free billing number (even though its not their job), just to see if they all say the same thing lol

[Java Clip]

I'm getting the same message.  I've tried different viewers, different avatars. Still the same error message.  I submitted a ticket but still haven't heard or been able to log on.

 

[Peewee Musytari]

Hi Java, it seems to be affecting most viewers & is being worked on, it sucks to sit & wait but as you have already submitted a ticket there isn`t much else you can do unfortunately

[Peewee Musytari]

Java, can you attach a crash log to http://jira.phoenixviewer.com/browse/PHOE-2758 please

[Lillee Tatham]

UGH I hate to wait!! I find joy in the fact that Im not the only one though! I am sposta DJ at a club right now I hope I dont get fired

[Peewee Musytari]

@Lillee did you post a crash log to http://jira.phoenixviewer.com/browse/PHOE-2758 ...The more info they get the faster they`ll get to the bottom of this issue.

[Lillee Tatham]

I dont even know how to do that?

[Peewee Musytari]

Ed posted instructions on the JIRA, you just need to resgister to post there & follow his walkthrough...Something to do while your waiting at least

[Lexi Hamaski]

how do you attach a crash log? I can't seem to get it. This sucks!

[Lexi Hamaski]

nvm sent the crash log! I hope something gets figured out...

[Peewee Musytari]

tyvm Lexi *fingerscrossed*

[Lexi Hamaski]

It is finally let me log in! Hope it starts working for others!

[Peewee Musytari]

WOOTS!!...Java is in too...Things are looking up

[Blowie Liddie]

I'm getting exactly the same thing : (

[Peewee Musytari]

@Blowie, please start your own thread instead of just posting the same thing on lots of others, it will be easier for you to find your answers.

[Jonh Deluxe]

I played Second Life, I Give me a break!
I installed second life, I tried and I can not enter, it appears that was not well sussed entry into this computer, what do I do?
OBG