Cannot Login

[Fictional Darkmatter]

I can't seem to log in. I know i've done nothing wrong and have not recieved any emails from Linden Labs. The viewer says "Unable to log in. Second Life can not be accessed from this computer."

[Peewee Musytari]

You have a type of ban, but if you have not been sent an email, it is one sort of ban that has been known to happen by mistake. If you are premium, contact LiveChat, otherwise submit a ticket.

[Fictional Darkmatter]

I'm very new to the whole support system haven't had a problem before. Is there a link you can give me to where i can submit a ticket?

[Peewee Musytari]

https://support.secondlife.com/create-case/

 

There ya go

[Peewee Musytari]

Someone also just reminded me that a resident with this problem managed to get it fixed by calling the billing number. They may just tell you that they don`t deal with this issue but its a free phonecall so it can`t hurt to try

 

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

 

Our Billing team is available 24 hours a day, seven days a week.

Local Toll-Free numbers

 

* France: 0805.101.490

* Germany: 0800.664.5510

* Japan: 0066.33.132.830

* Portugal: 800.814.450

* Spain: 800.300.560

* UK: 0800.048.4646

* Support is in English Only

[mulari Alter]

Ich kann mich auch nicht einloggen.Habe ebensowenig verbotenes getan, mir nur einen neuen PC gekauft.

[Peewee Musytari]

HI Mulari, Können Sie starten einen neuen Beitrag über die "Frage stellen" (Ask a Question) box http://community.secondlife.com/t5/Answers/qac-p/Answers & erklären das genaue Problem, dass Sie haben. Vielen Dank.

[jheaneil13]

DNS could not resolve the host name

[Peewee Musytari]

Hi jheaneil13,

You have posted on an old resolved question with a different issue. Checkout this thread to see if it solves your problem http://community.secondlife.com/t5/Viewers/Why-doesn-t-Viewer-2-let-me-log-in/qaq-p/882603 and if it doesn`t, go to http://community.secondlife.com/t5/Answers/qac-p/Answers and start your own question. Thank you.

[Hisagi Luckless]

avatar name Hisagi Luckless

can not login

other acount also can not login

please help

 

DNS could not resolve the name.

please verify that you can connect to the www.secondlife.com

web site.if you can,but continue to recerve this error,

please go to the support section and report this problem.