Jump to content
  • 0

I have tried and retried over and over to login, keeps saying I need to update my video card, I did


You are about to reply to a thread that has been inactive for 1659 days.

Please take a moment to consider if this thread is worth bumping.

Question

  • 0

Hi Lucy,

We're residents, just like you. We don't write the software, we're not responsible for customer service and we don't get paid. So it would be hard to argue that we're here because we don't care.

You say that you updated your graphics card, but I wonder if you meant you updated the graphics driver instead. If so, make sure you updated from NVIDIA or AMD directly, if you have graphics hardware from either of those companies. The Microsoft provided drivers are not the latest.

You'll find AMD drivers here... http://support.amd.com/en-us/download

You'll find Intel drivers here... https://downloadcenter.intel.com
People have been having trouble with Intel graphic hardware in Win10, you may find help here... http://wiki.phoenixviewer.com/fs_intel_fix_32bit

You'll find NVIDIA drivers here... http://www.geforce.com/drivers

Now, if you really meant that you updated your actual video hardware, you'll probably still need to update the drivers as described above.

Good luck!

 

  • Like 1
Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 0

Hi Lucy,

We're residents, just like you. We don't write the software, we're not responsible for customer service and we don't get paid. So it would be hard to argue that we're here because we don't care.

You say that you updated your graphics card, but I wonder if you meant you updated the graphics driver instead. If so, make sure you updated from NVIDIA or AMD directly, if you have graphics hardware from either of those companies. The Microsoft provided drivers are not the latest.

You'll find AMD drivers here... http://support.amd.com/en-us/download

You'll find Intel drivers here... https://downloadcenter.intel.com
People have been having trouble with Intel graphic hardware in Win10, you may find help here... http://wiki.phoenixviewer.com/fs_intel_fix_32bit

You'll find NVIDIA drivers here... http://www.geforce.com/drivers

Now, if you really meant that you updated your actual video hardware, you'll probably still need to update the drivers as described above.

Good luck!

 

  • Like 1
Link to post
Share on other sites
You are about to reply to a thread that has been inactive for 1659 days.

Please take a moment to consider if this thread is worth bumping.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...