If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.
If you can't recall the answer to your security question or no longer have access to the e-mail account you provided, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.
We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.
What to do if you forget your Second Life username
The username you created during registration is required to login to the Second Life® virtual world. If you forget your username, you can retrieve it:
From your welcome email
From the Second Life website
Note: If you forgot which email address you used when you registered, you can find out on the Contact Information page. You must have either your username or email address to recover your account credentials.
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Lamento que este post é em Inglês: ~~ I'm sorry that this post is in English:
from: https://community.secondlife.com/t5/English-Knowledge-Base/Password-and-account-information/ta-p/700017
What to do if you forget your password
If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.
If you can't recall the answer to your security question or no longer have access to the e-mail account you provided, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.
We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.
What to do if you forget your Second Life username
The username you created during registration is required to login to the Second Life® virtual world. If you forget your username, you can retrieve it:
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