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Eileen Fellstein

How do I get some real support around here?

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"For this and other reasons, I'm about to dump my mailand holdings and go back to a basic account, IF I even stay here."

That won't get you real support. That will actually get you no support. Spend $5000? Now THAT will get you some support. It's sad, but true.

I don't know what to tell you. Only their billing dept can really help you. You can try calling during SF working hours after the new year. Then you might get bumped to someone at LL who can fix the problem instead of making the rounds in the call center merry-go-round.

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"For this and other reasons, I'm about to dump my mailand holdings and go back to a basic account, IF I even stay here."

That won't get you real support. That will actually get you no support. Spend $5000? Now THAT will get you some support. It's sad, but true.

I don't know what to tell you. Only their billing dept can really help you. You can try calling during SF working hours after the new year. Then you might get bumped to someone at LL who can fix the problem instead of making the rounds in the call center merry-go-round.

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Itazura Radio wrote:

That won't get you real support. That will actually get you no support. Spend $5000? Now THAT will get you some support. It's sad, but true.

 

what else is sad but true is that this was probably the correct answer.  Else we wouldn't be seeing bullhonky like new residents getting stuck with 'Resident' for a last name. And yes, that is one of the other reasons.

 

anyhoo. gave ya correct answer points. cheers

 

 

and as to your sig. Double the prims and half the rent and I'll consider it. I'm a prim junkie

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