avatar wont load

[bevi Abbot]

avatar will not load properly,  it seems to be missing skin and shape ,  when i try to add these  . . it  states  cannot change appearance due to not yet loaded  . . but never loads.   I would sincerely appreciate help with this matter .

Thank you 

[Faubio Alter]

Try clearing your cache. Path is in viewer 2 is Me > Preferences > setup > reset button, concerning cache, click it then log off then log in.

[Luc Starsider]

Try what Faubio advices. If that does not work, have a look in this thread for some easy-to-try advice. If that does not work, I link to a webpage in the same post that has a lot of advice on what to try to solve similar issues. Have a look. I'm sure you will find the solution somewhere in there.

- Luc -

[bevi Abbot]

Thank you very much   Faubio_Alter  . .that worked ,  ty  !!

[Faubio Alter]

Your welcome. That method generally works for me though it might take a few attempts. Some times a new file location for the cache is needs.

And, thank you, for the kudos.         :-)

 

Message was edited by: Faubio.Alter ..................... let me rephrase that. That method "always" works for me. I use no other means of correcting a cloud avatar then clearing the cache.