Computer crash on attempt to upload mesh-model

[Dora Gustafson]

My computer crashes seriously on attempt to upload mesh-model
More correctly it is the LL viewer that crashes. It logs me out immediately and leaves my viewer setup ruined

It happens on this week's main-server release and last week's Le Tigre Release Candidate server
It does not happen on the aditi grid

Any help? Any ideas?

Technical details:

Second Life 3.7.1 (286557) Feb 11 2014 21:01:25 (Second Life Release)
Release Notes

CPU: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (3392.27 MHz)
Memory: 8174 MB
OS Version: Microsoft Windows 8.1 64-bit  (Build 9600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 660/PCIe/SSE2

Windows Graphics Driver Version: 9.18.0013.3489
OpenGL Version: 4.4.0

libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU v7.0
Audio Driver Version: FMOD Ex 4.44.12
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Built with MSVC version 1600

:smileysurprised::):smileyvery-happy:

[Jenni Darkwatch]

I noticed the version... the current viewer is 3.7.2 - does that one also crash?

Beyond that I can't offer better advice, sorry. I'm not on Windows.

[Dora Gustafson]

I just updated and tried again, same thing
Now I tried on Magnum too, same thing

I have to go back to aditi and double check

:smileysurprised::smileyvery-happy:

[Jenni Darkwatch]

I'd almost think server problem if it crashes on main but not aditi... would require a Linden to check I guess. I've not run into that issue yet myself, but as I said - different OS.

[Dora Gustafson]

Thank you for your time
I went back and found the same problem on aditi

Then I saved the Collada file as collada(Avastar) and not as collada(default) and that solved the problem

Somehow the collada(default) file must have been corrupted

Anyhow the uploader should give a warning no matter what no good file is attempted, not crash the viewer:smileymad:

:smileysurprised::smileyvery-happy:

[Whirly Fizzle]

The viewer crashing intsead of failing gracefully when attempting to upload a corrupted dae is a known bug,

FIRE-12763 - [bUG-4961] [MAINT-3661] Crash to desktop while attempting to upload a corrupted mesh after selecting file from open window - load_face_from_dom_triangles

BUG-4961 - Viewer crashes when attempting to upload a corrupted dae instead of failing gracefully.

Hopefully BUG-4961 will be visible one the JIRA has reopened. The Firestorm issue is the same bug though.