Panic, Can't Pay Premium This Month, Don't Want Locked Out of My Account!!!

[reynbo]

How can I downgrade my account before I'm locked out? It won't let me because it says I own land, all I have is the subscriber house. How can I get rid of it before I'm locked out? Please help, I have invested money in this account I just can't make it this month.

[Perrie Juran]

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reynbo wrote:

How can I downgrade my account before I'm locked out? It won't let me because it says I own land, all I have is the subscriber house. How can I get rid of it before I'm locked out? Please help, I have invested money in this account I just can't make it this month.

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If you have / are referring to a Linden Home you will need to  abandon it first.

http://community.secondlife.com/t5/English-Knowledge-Base/Linden-Homes/ta-p/700103#Section_.3

[reynbo]

Okay thank you I did that. It says it will downgrade tomorrow when my premium expires. So I won't be locked?

[Perrie Juran]

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reynbo wrote:

Okay thank you I did that. It says it will downgrade tomorrow when my premium expires. So I won't be locked?

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You should not be locked.

[Dillon Levenque]

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reynbo wrote:

Okay thank you I did that. It says it will downgrade tomorrow when my premium expires. So I won't be locked?

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It certainly LOOKS like your account won't be locked, reynbo (clever name, btw). If it says the account will be downgraded that would seem to imply the account will still exist. Just remember, we forumites aren't running anything and so we can only guess at this kind of thing.

You might want to contact Billing to be absolutely sure. Your question is one that qualifies for Billing support:

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

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