MaryElizabeth2501 Posted November 20, 2013 Share Posted November 20, 2013 A friend is relplying to her support case it won't go throudh. She's getting this The error that the other server returned was:552 Message is too large; 10485760 bytes maxWhat can she do? Link to comment Share on other sites More sharing options...
0 KarenMichelle Lane Posted November 20, 2013 Share Posted November 20, 2013 Usually that message means that she needs to answer her reply with less words in total. Link to comment Share on other sites More sharing options...
0 Abigail Longmeadow Posted November 20, 2013 Share Posted November 20, 2013 Does her reply contain any pictures or attachments? Those can use up space really fast. The default screen capture snapshots are not compressed much and take up a lot of room. Send fewer attachments or pictures in each reply. Link to comment Share on other sites More sharing options...
0 PeterCanessa Oh Posted November 20, 2013 Share Posted November 20, 2013 That's 10 megabytes! The only way I can imagine she's reaching that level is by attaching hi-resolution photographs to the email. Reduce the file-size of the photos or email one at a time. Link to comment Share on other sites More sharing options...
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MaryElizabeth2501
A friend is relplying to her support case it won't go throudh. She's getting this
The error that the other server returned was:
552 Message is too large; 10485760 bytes max
What can she do?
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