im getting charged 6 dollers for land i no longer have pls can anyone help

[jack777 Easterwood]

last month i canceled my membership and sold my land. so im now a free member. but today iv had an email saying they have charged me 6 dollers for land i no longer own , how do i sort this out

[Rolig Loon]

You are charged land fees for the highest tier level that you had at any time during the billing period, even if it was for one second.  So, if you had land at any time during the past month, you should expect to pay a fee for it.  If you sold or abandoned the land before the end of the previous billing cycle, then it should not appear on this month's bill.  If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Lucretia Brandenburg]

You also have to go to your dashboard and reduce your land use fees to 0 or you will keep getting billed every month even if you do not own the land. Otherwise you are giving permission for them to bill you, whether you have land or not. I know, it makes no sense, but that's how it is set up. So, reduce the land use fees to 0 and if you can't do that, contact LL and ask that someone do it on that end. This is assuming the land was abandoned during a previous billing cycle. Otherwise, if you divested yourself of your land holdings during the current billing cycle, yes, the fees come out for that month. I wouldn't expect a refund for the land use fees if you didn't set it to 0.