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[Trinity Yazimoto]

see in the SL grid status report There is a bug for now and obviously a big mess...

wait its fixed, if you still doesnt recieve your items submit a ticket here under the category "Market place" and avoid the MP for your next purchase till the mess with the switching to Direct delivery will be finished at the end of April. Better to purchase directly from inworld till then.

[Trinity Yazimoto]

see in the SL grid status report There is a bug for now and obviously a big mess...

wait its fixed, if you still doesnt recieve your items submit a ticket here under the category "Market place" and avoid the MP for your next purchase till the mess with the switching to Direct delivery will be finished at the end of April. Better to purchase directly from inworld till then.

[Ansariel Hiller]

Unreceived and accidentally discarded items

Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s).

Note: If an item purchased on the Marketplace using PayPal or a credit card is not successfully delivered to you, the credit or debit will not appear in your transaction history, and the merchant will have no record of the purchase. Simply try to purchase the item again.

If you accidentally discard an item, contact the merchant, explain what happened, and politely requestredelivery of the item. Often the merchant will understand and redeliver, especially if the item in question isn't  "no-copy." Unfortunately, Marketplace deliveries, unlike items sent manually from another avatar, are completely discarded and can't be retrieved from the Trash.