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The account hackedstole my avatar.How do I get it back?S.O.S


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This morning I received this e-mail.
I'm 1977mia35.
This is another Avatar.
mia morning received an e-mail.
  hatimus1: I'm the creator collection.there check my new items and also free gifts for you check here ::

This person has racked up
lota in my avatar 1977mia35
and my credit card is stolen money
I would like to make a complaint against

Mia rákantintott
and in that moment
loaded with a value of 10000 Linden
and I was thrown out of the machine
mia but there was another person used it, and using it for now.
letiltattam my credit card immediately
Unfortunately I do not speak English
I thought I was getting a dress for you, but what I did not arrive
tilt down to my creditcard
but changed the password of the avatar
I can not use
can not get the money back
but I want to get avatars 1977mia35
please help

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What to do if your account is compromised

Your account may have been compromised if:

  • You can't access your account.
  • You suddenly notice a reduced available balance on the payment source you have on file.

If this happens, contact us immediately!

Here's what to do:

  1. Go to the Second LIfe Help page and log in if you can. If you can't access your account, use the Forgot your login information? link on the right to recover your username and reset your password. Then log in.
  2. On the Second LIfe Help page page, click the Contact Support link on the right.
  3. On the next page, click Submit a a Support Case form.
  4. Under What type of problem are you having?, select Account Issue. A second dropdown appears.
  5. Under Account Issue, select I believe my account has been compromised.
  6. Fill in the rest of the fields as directed.
  7. Click Submit.
  8. Check your email for your case number.
  9. Call our fraud number: 800-860-6990.

Once you do this, Linden Lab will place your account on hold and investigate the relevant transactions. This may take a few days. Once we have concluded the investigation, we'll send you an email explaining our conclusion and the action we will take. Note that all transactions involving Linden dollars are subject to Linden Lab's Terms of Service.


Tip: Even if you are able to log into your account, we recommend that you change your password immediately to something secure and unique.  Changing your password regularly is one good way to protect the safety of your account.  For information on how to change your password, see the How to change your password section of this article.

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