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A friend sent me a gift from the store but i did not recieve it, What can be wrong?
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Question
Ansariel Hiller 1,016
Unreceived and accidentally discarded items
Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s).
If you accidentally discard an item, contact the merchant, explain what happened, and politely requestredelivery of the item. Often the merchant will understand and redeliver, especially if the item in question isn't "no-copy." Unfortunately, Marketplace deliveries, unlike items sent manually from another avatar, are completely discarded and can't be retrieved from the Trash.
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