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How can someone delete the marketplace shop and do it again?


kalliopi Ziplon
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Howdy, Kalliopi

     I know of no bugs on the Marketplace that are specific to only those with Resident as a last name.  All issues on the MP happen to everybody, so I doubt it has anything to do with her last name.  You don't go into enough detail about what is happening when she tries to add new items to her store for me (or anybody else) to help you.  If you could give some more details, it would help greatly. 

     As far as deleting her store and starting new, that is not possible.  We can delete all the products in our stores, rename it, add in new logos, but that is as far as we can go to "create a new store."  I've done that once.  But, we can't delete and start all over again.

     We can probably give you some advice to give to your friend that might help with the problem, but we will need more information do to so.  :) 

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Thank you for replying so fast , all that she told me is that no buttons can be activated and she cannot even use the merchant outbox its red , before that broke up when she try to upload a pic the button did not get active ,after 3 days with that problem the merchant outbox its red and she cannot use it no matter the viewer she gets in with . 

another friend had send a ticket for her and they told her she must delete the marketplace and do it again is a bug that many new people have that's all I know 

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