i need access to my account

[Jessyka Alchemi]

hi i had a funeral a little while ago befor there was any trouble with my account and came back to not being able to access my account so my question is how do i gain access back into him

 

 

[valerie Inshan]

What exactly is keeping you from login in? What message do you get? You can give information using "options" >"edit" at the upper right corner of your question to add text, or press "Permalink" under a reply. 

[Jessyka Alchemi]

i think my account is suspended

 

[Jessyka Alchemi]

keeps saying my username or password is incorrect and ive been using theese for ages

[valerie Inshan]

If you think your account has been suspended, you must contact LL and submit an appeal in writing as explained here:
http://wiki.secondlife.com/wiki/Linden_Lab_Official:Why_is_my_account_on_hold%3F

If this is just a password problem, the support should be able to help you recovering your account:
http://community.secondlife.com/t5/English-Knowledge-Base/Password-and-account-information/ta-p/700017

[Jessyka Alchemi]

thank you ill pm you if there is anything else and thank you again

 

[valerie Inshan]

You are welcome. Good luck! :-)

[Jonathan Sivocci]

Can you still login to Secondlife.com? i think you can since you're on the forums. 

 

When you login is there a error message you get? Maybe try to login to a different destination change (last position or home) to Help Island, and try to login. see if that works. 

 

More info can be found here. http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109