Land on Rhapsody isles

[claudia Debruyere]

Yesterday  6january i was crashed from Rhapsodyisles and couldnt land again ! all our renters and visitors couldnt  ! to day 7january its the same and i received protests from our renters ! i am managerof this sim and owner is HERMA ARGUS : please could you fix our problem ?

[MartinRJ Fayray]

Hello,

please go to http://support.secondlife.com/create-case and select 'Land & Region' and 'Report an offline region' from the dropdown, and fill in the name of the sim.

Linden Lab support will then typically respond within two hours, from my experience.

 

ETA: I did this for you, for now. Next time please use the form to report the region yourself. Thank you

[iCade]

Actually, a support ticket is the slow way to do this.

The fast way would be for the Estate Owner to use their concierge service rights and contact LL directly through life chat requesting a sim restart. This is much faster.

[MartinRJ Fayray]

Actually if the Estate Owner is online, it will be faster if he restarts the sim or requests a sim restart.

That requires that the Estate Owner is online and reads your message, though.

Also the benefit of creating a ticket instead, is that anyone can request a sim restart that way, not only the sim owner.

But please use the correct ticket type for it (Land and Region => Report an offline region).