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I fully trusted someone and give my password and he change pass and the email. How to retrieve?


VioletaGrace
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You are learning it the hard way Violeta, I am sorry. Since you deliberately gave your password, there is no one to blame but you and LL will most certainly be more than reluctant to help you. NEVER EVER give your pass. You can try filing a ticket but I'm afraid you are out of luck on this one.

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Password_Protection

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Account_Security

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You made a dumb mistake.  You can recover, however.  After all, the account is still yours.  When you get to Step 6 in the directions below, explain what happened and why you will need to have them verify your identity to help you reclaim your account.  Don't forget to call the fraud number and explain why you need to change the e-mail on your account too.  Otherwise, the report will go to your "friend".

Here's what to do:

  1. Go to the Second LIfe Help page and log in if you can. If you can't access your account, use the Forgot your login information? link on the right to recover your username and reset your password. Then log in.
  2. On the Second LIfe Help page page, click the Contact Support link on the right.
  3. On the next page, click Submit a a Support Case form.
  4. Under What type of problem are you having?, select Account Issue. A second dropdown appears.
  5. Under Account Issue, select I believe my account has been compromised.
  6. Fill in the rest of the fields as directed.
  7. Click Submit.
  8. Check your email for your case number.
  9. Call our fraud number: 800-860-6990.

Once you do this, Linden Lab will place your account on hold and investigate the relevant transactions. This may take a few days. Once we have concluded the investigation, we'll send you an email explaining our conclusion and the action we will take. Note that all transactions involving Linden dollars are subject to Linden Lab's Terms of Service.

32px-KBtip.png

Tip: Even if you are able to log into your account, we recommend that you change your password immediately to something secure and unique.  Changing your password regularly is one good way to protect the safety of your account.  For information on how to change your password, see the How to change your password section of this article.

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My email has been change and I would like to just have it changed back...I have 2accounts Tiandra Pearl and Angeleye Zarco both had the same email addressa witch was mccarty_t@yahoo.com I gave my password to a friend and I i was trying to change it today when i realized that my email has been changed by this person is here any way to retrieve me account back...

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