sl cannot be access by this computer but i can log in with imprudence

[RavenmanSkwer]

I saw in a prevoius post that it says i could be hardware banned, but i emailed ll and they told me i wasnt hardware or ip banned

 

now here what strange i can log in with my ipad, and also i can log in with my my main computer which is connected to the modem, this what it says

 

WE were inable to decode the file storing you saved login credentials at this point saving or deleting credentials will erase all those that were prevoiusly stored. this may happen when you change network setup, restarting the viewer with prevoius network configs may help recovering you saved login credentials

 

now i dont know how to do that i wish that since i can login from my pc i wish i can transfer those to my mac hard drive or whatever i tried the port thing didnt work i dont know what to do i guess im glad im able to login to sl it just is with imprudence no other viewers send me an nc inworld if u like or reply to this post

[Nyll Bergbahn]

Similar issue here with a Mac:

http://community.secondlife.com/t5/Technical/Can-t-Log-In-With-Any-Viewer-Error-Messages/qaq-p/1338097

Unfortunately, the OP did not come back to say if what was suggested worked.

[RavenmanSkwer]

I saw that post also saddly that didnt work for me I try it, but non the less thanks for replying

[Nyll Bergbahn]

Sorry to hear that. All I can suggest is that you submit a ticket under Account > Second Life login issues or if you wish you could also create a new Jira, and see what response you get from Linden Lab. Good luck

[Matu1488304372]

Do you have the remember password thingy checked?

Try unchecking it, restart the viewer (just in case) and make sure the remember password thingy is not checked, then put your password and log in as usual.

Let me know if it works, i have an idea as to why it may be that. 

[RavenmanSkwer]

thank you it did I never knew it, that the one little check mark made a diffence but it did, now i am able to log into any viewer thank you but for future reference can you privact message me or post you idea so i can have it for reference

[Matu1488304372]

Hello, im glad it worked, i can only think of two possibilities, either the file where the password is saved got corrupted, or as the error message says, you made a change in your network, like, changing the ethernet card (network card), since for example because of the way the password is stored in the file, if you change the network card i think it would fail to validate it. So unchecking the box would work in that case, cause its not reading the password from the file

[RavenmanSkwer]

It happen again this time i didnt do anything, i just restarted my mac and i got that same message again and funny thing is i was able to log in since the answer to th is post, but now i got the same thing i even unchecked the password thingy still the same

[RavenmanSkwer]

also i just recently try to uncheck the remember password box and restarted and it said the same thing

[Heavenlyeyes82]

i got that  same message and have the un checked boxes  and still wont let me plz help