The game wont let me select "general, moderate, and adult" on preferences?

[Vogue14x]

My friend cant get into adult places with me even though he is an adult. I told him to select in in preferences and click the "content" drop box to "general, moderate, and adult" but he said it ony lets him select "general, moderate". Why is it doing that? How can he get into the places I get into?

[Peggy Paperdoll]

Have your friend either put payment information on file or age verify.  One of those two things have to be done before anyone can visit "Adult" areas.

[Irene Muni]

Your friend must go to her/his Dashboard (secondlife.com) > Account > Age Verification.

It's explained in the Knowledge Base: http://community.secondlife.com/t5/English-Knowledge-Base/Age-verification/ta-p/700021