"The group is staffed by ten moles and (at the moment) fifty-seven trained Bellisseria Mentors. They are from all time zones, and the hope is that no matter what time it is for you, there should be someone online who can assist you. In addition to the help staff, some of the group members are also very knowledgeable about everything related to Linden Homes; and can also answer questions." Read more on the blog.