Can't buy Premium even if I have more than the balance needed

[Tsugumichi]

My payment method is Skrill One-Tap payment.

Edit: Rolig Loon, there is Skrill 1-Tap Payment as a listed payment method in the payment info, and I have bought loads of Lindens with Skrill. However, it doesnt allow me to buy Premium with Skrill.

[Rolig Loon]

Accepted currencies and payment methods

You may use the following payment methods with Second Life:

• Visa
• American Express
• MasterCard
• Delta Online
• JCB
• Discover (U.S. Residents only)
• Visa Electron (non-U.S. Residents only)
• PayPal

The currencies accepted for payment vary depending upon the payment type you use.  

Skrill One-Tap payment is not on the list above.

[Rolig Loon]

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Tsugumichi wrote:

[ .... ]

Edit: 

Rolig Loon, there is Skrill 1-Tap Payment as a listed payment method in the payment info, and I have bought loads of Lindens with Skrill. However, it doesnt allow me to buy Premium with Skrill.

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Interesting.  Thank you for that information, Tsugumichi.  Skrill 1-Tap payment is not listed in the official list of payment methods that I copied for you from Linden Lab's Knowledge Base, so they clearly need to update things.

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

 

US/Canada: 800-294-1067

France: 0805-101-490

Germany: 0800-664-5510

Japan: 0066-33-132-830

Portugal: 800-814-450

Spain: 800-300-560

UK: 0800-048-4646

Brazil: 0800-762-1132

 

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277

**Note: Support is offered only in English