Please Help me. Server bad. Failure to upload avatars, are all gray

[Jessye Riddler]

hello, I'm still having problems loading the image, already checked the network and is ok, ok server but this client in red with image loading problem in all of Second Life viewer, firestorm, Viewer3, Singularity, Exodus, Catznip and others, but all are having the same problem, I did test the link you sent me but it did not and my network is a great speed, updated my video card. My account is already this way for 4 days. I've changed shape, hair, eyes, base, but nothing works, already reseted my avatar, wiped cache, and follow the hint in the firestorm of you help, but nothing worked. Please Help me

[Nalates Urriah]

I get the idea you previously posted about this problem. A link to that thread would help. Opening new threads on the same problem (if you did that) is a really BAD idea. For one thing it pisses off a number of us that help people here as it makes us waste time. So, some helpers just stop helping you. You can add to a post in Answers by using Options->Edit in the upper right of your post.

If all the viewers suffer the same problem, that eliminates the them as the problem source.

This leaves your computer, connection, and the SL side. Since you updated video drivers that reduces the chances of it being a video card problem. But, you HAVE TO include your computer specs with every technical question you ask (Viewer's Help->About...). Otherwise we are just guessing and you have to deal with all our bad guesses.

Since others are not suffering the same problem, that pretty much eliminates the SL side.

This leaves your computer and connection. Having a good Internet connection is not the same thing as having a good connection to SL. I suggest you seriously examine your connection to SL. Here is how: http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/ Connection to SL is the source of many of our problems in SL. That part of the system is constantly being upgraded.

If it is not the connection, check your system specs. System Requirements | Second Life.

[SaraCarena]

There are 2 threads on the forums and 2 jiras reporting problems similar 2 yours. If you know how to search your viewer logs then search for Easy_7 that will show if you are affected or not.

https://jira.secondlife.com/browse/BUG-6838

http://community.secondlife.com/t5/Your-Avatar/Grey-skin-on-all-avatars/td-p/2787938

http://community.secondlife.com/t5/Your-Avatar/HEEEELP/td-p/2787360