Like SueZanne I'm a business and landowner but not a Premium account.
For the last week I have been having technical Issues with my avatar not loading right.
I cannot change my shape or clothing and on my screen I look like a naked brown skinned hairless noob.
I have filed a ticket 3 days before and I have been checking my ticket progress everyday and as of today
it is still labeled "new" and no progress has happened at all.
Needless to say, I cannot do a lot of my business and sim responsibilities because I cannot run it half dressed!
I tried calling a number a friend who has a premium account gave me but all I got was a dismissive, "We will get to it if you just wait for the ticket."
My question is till when? And for how long? A week? A month? I cannot afford to wait that long!
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Making Strides to Improve our Customer Support Services
in Inworld
A group blog by Secondlife in General
Posted
I hope this means faster ticket responses too.
Like SueZanne I'm a business and landowner but not a Premium account.
For the last week I have been having technical Issues with my avatar not loading right.
I cannot change my shape or clothing and on my screen I look like a naked brown skinned hairless noob.
I have filed a ticket 3 days before and I have been checking my ticket progress everyday and as of today
it is still labeled "new" and no progress has happened at all.
Needless to say, I cannot do a lot of my business and sim responsibilities because I cannot run it half dressed!
I tried calling a number a friend who has a premium account gave me but all I got was a dismissive, "We will get to it if you just wait for the ticket."
My question is till when? And for how long? A week? A month? I cannot afford to wait that long!