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TessaPaige Jupiter

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Posts posted by TessaPaige Jupiter

  1. Over the past few months, I've noticed a stark decline in my marketplace sales, to the tune of around 70%. As a reseller, I've always prided myself on maintaining consistent sales figures, but this recent drop has really thrown me for a loop.

    What's particularly troubling is that this decline coincides with the implementation of the new search system on the marketplace platform. It seems that since this update, my products aren't being as prominently featured or discovered by potential buyers. While I understand that algorithms change and updates are made to improve user experience, this unforeseen consequence has significantly impacted my business....sigh.

     

    • Like 2
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  3. On 9/6/2023 at 10:09 PM, FelicityAurora Noelle said:

    I have been really trying to grow my store.  I am not looking for it to be huge - but it would be nice to get a better feel for what customers do and do not want, and hopefully make the store profitable.  In discussing with some friends, I have come to realize that my marketing/advertising efforts are pretty bad, and I need to hire someone, because I am never going to do it myself.   I was hoping maybe someone here could suggest a person, an agency, a budget...some place to start with in my search for an advertising person.

    I am thinking that this person would help run my Facebook Page, primarily being responsible for getting ads out there and shared in Facebook land.  I would ideally find someone who could offer suggestions/collaborate on how to market, not just click the share button a ton of times.  I would love to find someone who had the time to follow up with customers via notecard or IM...not nagging them, just sending a follow up in case they have problems or questions.  Once, I released something with wrong permissions and it took over a month for someone to say something.  I work full time RL, which pays for my SL addiction, but I just don't have the time or inclination to really market my store.

    I know people do this kind of work; I just have no idea where to start.  Hoping someone can give me some direction.

    Felicity

    I have a few friends who use smartbots for inworld advertising (send group notifications/IMs). Apparently the service has a lot of other features. This is the website. https://www.mysmartbots.com/ I believe you have to have an alt dedicated to being the bot.

    • Like 1
  4. Hi all, 

    I am wondering if anyone else has the following issue and if you found a fix. I am at my wits end. I sell No Copy Gacha/Miepon/Nextup items.

    I have been having issues creating listings for MP for quite some time. Once I load the items I edit the listing on the webpage dashboard. For two years now I have had one problem or another specifically on Firestorm. On Firestorm I would crash if I tried to put more than one item in a folder at the same time. This did not happen in 2020. The issue escalated with each new version of FS.  I filed a ticket and followed the suggestions in regard to minimizing the amount of folders I have in my inventory. This helped to some degree, but creating listings took forever!  NOW I can't list on Firestorm at all. I switched to the SL viewer to create listings and for a few weeks it was working well BUT now I have the same issue on the SL viewer, I can't create a listing. 

    The wheel spins for a very long time when I open the MP Listings link in world to create listings then a dialogue box pops up stating that a “Time Out was reached” in both the FS and SL viewers. In the Unassociated tab ALL listed and unlisted products on MP are shown and I cannot add anything to it. The Listed tab is empty, and the unlisted tab is empty and the ALL tab has everything. At first logging out and then logging back in fixed the problem however that is no longer the case. It is a problem because I rely on MP for most of my sales.

    STEPS TAKEN:

    Cleared Cache several times

    White listed AGAIN the FS viewer on Bitdefender

    Allowed the SL viewer in my Firewall rules

    Reinstalled SL viewer it fixed the problem for a few days and now it’s back to the spinning ball and “Timeout was reached”

    Did a clean install of Firestorm

    Rebooted modem/router several times

    Contacted my service provider. She ran tests and my network is running well.

    I got a new modem/router from my provider

    Today My download speed is 399.77

    Today My upload speed is 31.23

    I am on cable internet in Canada

     

    I submitted tickets for Firestorm on Jira and SL help. Waiting for a response…sigh

    Cheers,

    Tessa

     

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