I agree with all you have said and its to bad LL can not see the forest for all the trees. When I came to SL I found a wonderful place to be anything and do anything, and I will admit it was everything I was looking for. But as time has passed I see one mistake after another adding weight to a good song gone wrong. Oh yes LL is very into bringing new things to SL to keep it up to date, but, LL has lost sight of us the Clint or the user so to say.
We, you and all of us have no one in LL who will pay attention what we say. As a results we become lost, falling between the lines of red tape and please go away and leave us alone, And low and behold if we complain or place a ticket that LL thinks it is necessary to block your log on Avatar you are so screwed baby, because then your ticket is closed and you are asked to prove yourself but wait, you can not log your avatar to do so. What choice do you have, another ticket LOL good luck with that. LL has had a very good run but I see the down fall of SL coming and its a shame because LL has forgotten what made it in the first place, that would be the people who put money into SL. I have a lot of money in SL but now I am blocked for no other reason than I reported someone told me that my Avatar was being used when I was not online LOL. Never report a problem is my advice, which means I can not support SL with more money because I am blocked and lost in LL's system. I am not going to spend money in in SL again because I like other have gotten no respect from LL, its not fun anymore or interesting anymore. I should have been reminded to change my password to a stronger one.