Soleana Teazle

Several suggestions 1 if you are using a router remove it from the data chain and direct connect to the net 2 if you are using wireless its time for a cat 5 connection wireless while good for many mundane operations is not very effective for second life 10000ms is not playable your times should be in the 80 to 200 ms range 10000ms =10 seconds 3. Do a complete un install of the viewer this means removing all of the files the standard un install does not remove such as the user profiles etc. If using windows you need to regedit the registry and remove all items of second life and linden research after reloading the viewer if it knows who you are you have not deleted the user information files and it will most likely not improve as one mistake in the user files causes a multitude of problems