Hello
Thanks for your response.
I'm very confused now having read that other forum you sent.
The final entry was:
Swiftly Streeter added a comment - Aug 01, 09:47 PM +0200
My issue has been resolved. I found the derendering problem yesterday, 7/31 and reported it to Norton Burns. When I removed the derendering in Phoenix, my alts 10,10,10 problem went away. I didn't try derendering myself, as it was the alt who had the 10,10,10 problem, and the alt had been derendered by me. Easily duplicated, and the exact same pieces of clothing are sitting at the zero point of the sim each time I "give" an alt the bug.
How do I remove "derendering" for my avatar/viewer? Is that what they are saying the solution is? It's not clear what fix I should do to get it solved. The post suggests something in my inventory is corrupt? How do I figure out what that is? Will this keep happening even if I ditch Phoenix to use just Viewer 2 after I have cleared my cache again?
Do you know if it will keep happening even if I discontinue using Phoenix to use just Viewer 2 after I have cleared my cache again JUST so I can get online!?
I'm not sure if I'm following this as I should. I am not the most technical person even though I do understand some things.
Please could you outline the steps I should take to fix it if you know.
Many thanks.
mslabelle Mistwallow